Source: www.npr.org

Cable giant Comcast Corp. has been ordered by federal regulators to pay $2.3 million for wrongfully charging customers for gear and services they never requested. Officials say it is the largest civil penalty imposed on a cable operator.

"It is basic that a cable bill should include charges only for services and equipment ordered by the customer—nothing more and nothing less. We expect all cable and phone companies to take responsibility for the accuracy of their bills and to ensure their customers have authorized any charges," said LeBlanc, Chief of the Enforcement Bureau at the FCC.